Return & Refund Policy
At MATEMIA, customer satisfaction is important to us.
Returns
You may request a return for eligible items within 30 days of receiving your order.
Refunds
Once your returned item has been received and inspected, we will notify you of the outcome. If approved, your refund will be processed to your original payment method.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can resolve the issue.
Contact Us
If you have any questions about returns or refunds, please contact us through our Contact page.